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Connect with a Teladoc Provider

First Health Network

IMG has partnered with Teladoc to offer you access to 24/7/365 care over the phone or by video. U.S. board-certified and licensed doctors can recommend treatment, provide care, and even prescribe medicine without an in-person visit. 

Teladoc can help you with cold & flu, allergies, rash, and many other common illnesses. Saving you the need to make a trip to a physician's office or urgent care center. You may also schedule an appointment with a psychologist, social worker, and professional counselor. 

As a participant of the Accident and Sickness Program for Exchanges, there is no copay and you will not have to pay out-of-pocket if you use Teladoc. 

IMPORTANT! The instructions for how to sign up for Teladoc are different depending on if your host country is Inside or Outside the US!

Inside the U.S.

STEP 1
Go to www.teladochealth.com

STEP 2
Click on “Register Now” on the upper right-hand corner of the screen. Enter the following:

  • First and last name, as it appears on your ID card
  • Complete date of birth
  • Email
  • Destination Country
  • Gender
  • Zip code: 46208 (The zip code must be 46208 only when creating your account. This allows the IMG option to pop up so you can select your health plan.)
  • Do not check the box that says you received a code from your employer or insurance company. Click next.

STEP 3
Confrim your account

  • The screen will auto-populate with your selected plan. Click next.

STEP 4
Add account details

  • Create a username and password
  • Enter your information
    • (You will not be able to change this address on this screen. You will be able to change your address once you create an account and login for the first time.)
  • Create a username and password
  • Secure your account and provide security questions and answers
  • Complete contact information under Visit Preferences
  • Complete registration

Outside the U.S.

STEP 1
Create your account:

STEP 2
Enter your Personal Details:

  • Complete the registration form with your personal details including your ASPE Number.

STEP 3
Enter your Personal Details:

  • Open the app, click on “Book a consultation,” choose “Video call or Phone call,” and confirm the details.

STEP 4
How long does it take to receive your consultation appointment?

  • Arrange a call back appointment within less than 2 hours of your request or book a video consultation at a time that suits you.

If you require any assistance with your registration, please contact IMG’s Customer Care at: +1 463-276-5286

Connect on the App

Access care all from your mobile device

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Please Note: Should you have an injury or medical need that may require care in-person, you can find providers by going HERE or contact IMG's customer care for help with finding an in-network provider near you. For Mental Health Assistance and Support, you may also reach out to ASPE Compass.

If you are experiencing a crisis or emergency, call 911 or go to your nearest emergency room. Inside the US to dial 988 for the 988 Suicide & Crisis Lifeline. Outside the US, please reach out to your regional emergency services.

*Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful.

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